Full-service managed IT for small business through $50M mid-market companies. Predictable monthly pricing, 24/7 monitoring, real engineering depth.
See Service TiersTalk to UsMost managed IT providers run a monitoring tool and a helpdesk queue. That is the floor, not the ceiling. RE2 Tech delivers the full stack: helpdesk staffed by engineers who resolve on first contact, infrastructure management that catches problems before they become outages, cybersecurity that goes deeper than antivirus, and the specialized engineering work that ordinary MSPs cannot touch.
When your user calls for help, they reach an engineer who can actually fix the problem, not a technician who reads a script and escalates. 24/7 monitoring on every managed device. Patch management with tested schedules and rollback plans. Endpoint protection with behavioral detection. User onboarding and offboarding. Password and access management. Printer and peripheral support. Vendor coordination so you are not the one chasing your internet provider at 7am.
The gap most MSPs leave: Junior helpdesk staff who escalate everything, creating a bottleneck that turns a 10-minute fix into a 3-day ticket.
Multi-factor authentication on every account via Conditional Access policies. Email filtering that catches phishing before it lands. Security awareness training with real phishing simulations measured monthly. Endpoint detection and response. DNS filtering. Network segmentation. Incident response under 60 minutes for critical events. For regulated clients: SOC 2, HIPAA, and PCI compliance programs from gap assessment through audit.
The gap most MSPs leave: Security that stops at antivirus and a firewall. No phishing simulations, no MFA enforcement, no compliance documentation. You find out about the gap during the breach.
Microsoft 365 tenant administration with security hardening that goes beyond defaults. Azure infrastructure designed for cost discipline, not runaway cloud bills. Windows Server and IIS management. Hybrid deployments where some workloads stay on-premises and some live in the cloud. Migration projects planned around data, not slide decks.
The gap most MSPs leave: Microsoft 365 configured with default settings, which are not secure. Azure resources over-provisioned and nobody watching the spend. No cost alerts, no reservation strategy, no quarterly spend review.
Senior SQL Server database administrators on retainer. Query performance tuning, index optimization, stored procedure rewrites, backup strategy, high availability, and upgrade planning. When your ERP or line-of-business application slows down, we open SQL Profiler and fix the root cause instead of throwing hardware at symptoms.
The gap most MSPs leave: They do not have a DBA. When the database is slow, they call the vendor and wait. Your users wait too.
Epicor Prophet 21 customization, screen modifications, workflow automation, SSRS reporting, EDI integration, and data cleanup. Custom web applications, system integrations, and automation scripts for businesses that have outgrown their off-the-shelf tools. Built by developers who understand databases and business operations, not just code.
The gap most MSPs leave: Zero custom development capability. Every specialized need becomes a separate vendor, a separate contract, and a separate relationship to manage.
Part-time strategic technology leadership for companies between $5M and $50M. Technology roadmap planning, vendor evaluation, board-level reporting, and the strategic voice your leadership team needs without the full-time executive cost. Connected directly to our operational team so strategy turns into execution.
The gap most MSPs leave: No strategic input at all. The MSP sends invoices and waits for tickets. Nobody is thinking about where your technology should be in 18 months.
How is RE2 Tech different from other MSPs in Minnesota?
We have real database engineers, real developers, and real infrastructure architects on staff. Most MSPs stop at helpdesk and monitoring. We run SQL Profiler against production databases, rewrite ERP stored procedures, build custom applications, and own compliance programs. That depth is what separates us.
What size companies do you work with?
Small businesses with 10 users through mid-market companies up to $50M in revenue. Our three plans, Essential, Pro, and Enterprise, scale with your team size and complexity.
Do I need to sign a long-term contract?
No. We run month-to-month retainers with 30-day notice. Our clients stay because the service delivers, not because a contract traps them.
Can you handle our compliance requirements?
Yes. SOC 2, HIPAA, PCI DSS, and state data protection frameworks. We run the full program from gap assessment through evidence collection and audit support. Compliance is included in our Enterprise plan and available as a scoped project for Pro clients.
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Get the Free ChecklistCall a RE2 Tech engineer today and get a specific proposal inside of 72 hours. No pressure, no long pitch.
952-223-4422helpdesk@re2tech.com