Effective Date: December 31, 2025
1. Introduction
RE2 TECH (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, submit forms, communicate with us, or use our services, including Managed IT, cybersecurity, and VoIP services.
2. Information We Collect
We may collect the following types of information:
Personal Information
We may collect personal information you provide to us, including your name, company name, email address, phone number, billing information, and any other information necessary to provide our services or respond to your request.
Technical Information
We may collect technical information such as your IP address, browser type, operating system, device information, and usage data related to your interaction with our website and services. This may include information collected via cookies and similar tracking technologies.
Service-Related Information
We may collect information related to the services we provide to you, including network information, system performance data, security events, and other relevant details necessary for the management and maintenance of your IT environment.
SMS and Communication Information
If you provide a mobile phone number and opt in to receive text messages from us, we may send you service-related communications (such as appointment confirmations, ticket updates, and account notices) and occasional marketing or informational messages about our services. We may also collect information about your messaging preferences, opt-in/opt-out status, and message delivery details (such as confirmation of delivery) to operate and improve our communications.
3. How We Use Your Information
We use the information we collect to:
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Provide and manage the services you request.
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Communicate with you regarding your account, services, and support.
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Send administrative notifications such as service updates, appointment reminders, or security notices.
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Send occasional marketing and informational communications (when permitted and where you have opted in).
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Improve our services, website, and customer experience.
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Comply with legal obligations and protect the security and integrity of our systems.
4. Disclosure of Information
We may disclose your information to:
Service Providers
We may share your information with third-party service providers who assist us in delivering our services, such as data centers, cloud providers, communications platforms, payment processors, and security service providers. These providers are required to protect your information and may only use it as necessary to perform services on our behalf.
Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or the safety of our clients or others.
Mobile Information Sharing Policy
No mobile information (including phone numbers) will be shared with third parties or affiliates for marketing or promotional purposes. We may share information with service providers that help deliver our communications (such as SMS, email, and support platforms) only as necessary to provide services and operate our messaging program.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
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Access the personal information we hold about you.
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Request correction or deletion of your personal information (subject to legal and contractual requirements).
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Opt out of receiving marketing communications from us.
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Withdraw consent where processing is based on consent.
SMS Opt-Out
If you opt in to receive SMS messages, you may opt out at any time by replying STOP. For help, reply HELP. Message frequency varies. Message and data rates may apply.
To exercise your rights or ask questions about your information, please contact us here:
https://re2tech.com/contact-us/
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website usage. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, you can contact us here:
RE2 TECH
109 Rice St S, Jordan, MN 55352
Phone: 952-223-4422
Contact Page: https://re2tech.com/contact-us/